At Active Impex, [AMIT NANIK LALA] we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using Active Impex, you agree to the terms of this Privacy Policy.

1. Information We Collect

To provide our services through the Active Impex platform, we collect the following personal data with your consent:

Personal Data Provided by You:

  • Name and/or name of the representative (if applicable).
  • Entity you represent (if applicable).
  • Your position in the organization.
  • Email address, phone number, and shipping address.
  • Proof of identification and address/residence.

Other Information We Collect:

  • IP address, browser type, operating system, and language.
  • Date, time, and duration of your visits to our platform.
  • Pages visited and actions taken on the platform.
  • Cookies and similar technologies to uniquely identify your browser or account.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for fresh fruits and vegetables.
  • To create, manage, and secure your account.
  • To verify your identity and prevent fraudulent activities.
  • To communicate with you regarding your orders, account, and promotions.
  • To improve our platform, services, and customer experience.
  • To conduct surveys, analyze trends, and personalize your experience.
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

  • Service Providers: Payment processors, delivery partners, and IT support.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your public account data (e.g., company name, email address) may be shared with other users involved in transactions on the platform.

4. International Data Transfers

Your data may be transferred outside your country of residence. In such cases, we ensure that appropriate safeguards are in place to protect your data in compliance with applicable laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time.

6. Your Rights

As a data subject, you have the following rights:

  • Access, Rectification, or Erasure: Request access to, correct, or delete your personal data.
  • Restriction of Processing: Request restrictions on how we process your data.
  • Object to Processing: Object to the processing of your data for specific purposes.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: Withdraw your consent for data processing at any time.
  • Lodge a Complaint: File a complaint with the relevant data protection authority.

To exercise these rights, please contact us at [Your Email Address].

7. Information Security

We implement strict organizational and technical measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security audits.

However, no online platform can guarantee absolute security, and you use our services at your own risk.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze platform usage. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for trusting Active Impex [AMIT NANIK LALA] with your personal information. We are dedicated to safeguarding your privacy and providing a secure shopping experience.